What Do You Think Are The Most Important Qualities For A Call Center Agent

Topics: Knowledge, Customer service, Skill Pages: 1 (315 words) Published: January 31, 2015
What do you think are the most important qualities for a call center agent? ☺A call center agent must be good in communications and a listener also. He must be proficient in English and working knowledge for other languages would be an advantage. He must be a computer literate. An agent must also have integrity, a team player, patience and passion on his work. What do you think makes you a good call center agent?

☺I am a responsible and positive person, I am totally dedicated to my job. And I believe I will get along well with colleagues, learn from each of them and become an asset to the company. What I can bring into this position is my 10 years of customer service experience, the passion to help others in a timely manner. Plus the ability to communicate and build customer relationships. I see more challenges ahead of me and that's something I thrive on. I'm a quick learner and take pride in all my work. Why should we hire you?

☺You should hire me because although I may not have experience, I am very much willing to learn the gropes and be trained. I believe that I have the requisite competence and qualities that perfectly fit this position. I want to be part of this company and I believe that I would be a valuable asset to it. Tell me about yourself

☺It’s my pleasure to introduce myself to you; basically I’m Izzah Del Rosario. I graduated from Holy Angel University with a bachelor degree in business administration major in accounting. I am an industrious person, open to criticism, hardworking. I can easily get along with others. I'm loyal, sincere, energetic and approachable person I am a fast learner and responsible person willing to learn and focus on what am applying for. Why do you want to work in a call center?

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