THE WALLINGFORD BOWLING CENTER
Wallingford Bowling Center is facing low profit performance after four years in business. This reduced in profit is due to many factors. As we have seen , wallingford is not operating in full capacity for most days of the week but it is still open for twenty four hours regardless of its operation. The net income is 2.38 percent of he total revenue generated and it shows that operation cost is very high. Having the above mentioned problems and more, wallingford can not have a good future unless there is immediate solution for The major challenge the center faces which is maximizing the capacity and also sales.
As it is described in the chapter, the decision making process includes six stages 1, Identifying and diagnosing the problem
* In wallingford’s case the problem is low profit performance. 2,Generating Alternative Solutions
* Here in our case we can have as many alternative as we can just to mention some of the alternative solutions 1, closing the business in the time when business is low. 2, Advertise the organization more .
3, Create effective relationship with employees and customers by empowerig the employees and increasing value to existing and new customers. 4, motivate customers to come during slow time by offering incentives such as reduced rate. 5, To use those extra rooms to generate income by renting or hosting social events and many more.
3,Evaluating Alternative Solutions
* Now it is time to determine the adequacy of the alternatives that were generated 1, To close the business in the time whene business is low :- which helps us reduce the cost of operations , utilities, payroll, supplies and some more account and increase the profit . 2, Advertise the organization more :- which motivates new and existing customers to come to the center and ofcourse will increase profit. 3, Create effective relationship with employees and customers by empowerig the employess and...
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