Knowledge Networks: Yahoo! Answers

Topics: Yahoo! Answers, Knowledge management, Knowledge Pages: 47 (8476 words) Published: November 1, 2013
KNOWLEDGE NETWORKS: YAHOO! ANSWERS

Table of Contents
ACKNOWLEDGEMENT ............................................................................................................................. 2 ABSTRACT................................................................................................................................................ 3 I.

INTRODUCTION ............................................................................................................................... 3 1.1

KNOWLEDGE NETWORKS AND THE INTERNET ....................................................................... 4

2.

CASE STUDY: YAHOO! ANSWERS .................................................................................................... 6

3.

HISTORY AND EVOLUTION OF YAHOO! ANSWERS ....................................................................... 10

4.

NETWORKING PROCESS OF YAHOO ANSWERS............................................................................. 12

5.

ANALYSIS OF YAHOO! ANSWERS .................................................................................................. 13 5.1

HOW QUICKLY IS ANY GIVEN QUESTION ANSWERED?......................................................... 15

5.2
HOW FAST DOES A QUESTION RECEIVE AN ANSWER THAT THE ASKER FINDS SATISFACTORY? ................................................................................................................................. 16 5.3

WHAT IS THE RELATIONSHIP BETWEEN AN ANSWER THAT SATISFIES THE ASKER AND IT'S RANK IN A LIST OF ANSWERS? .......................................................................................................... 17 6.

USABILITY OF YAHOO! ANSWERS ................................................................................................. 18 6.1
6.2

ACCESSIBILITY........................................................................................................................ 20

6.3

RELIABILITY OF THE SITES CONTENT STRUCTURE ................................................................. 21

6.4
7.

NAVIGATION ......................................................................................................................... 19

LAYOUT AND DESIGN ............................................................................................................ 22

EVALUATION OF YAHOO! ANSWERS............................................................................................. 22 7.1

8.

DESIGN IMPLICATIONS .......................................................................................................... 25

MERITS AND DEMERITS OF YAHOO! ANSWERS AS A KNOWLEDGE NETWORK .......................... 26 8.1
8.2

9.

THE ADVANTAGES OF YAHOO! ANSWERS ............................................................................ 27 THE DISADVANTAGES OF YAHOO! ANSWERS ....................................................................... 27

CONCLUSION ................................................................................................................................. 28

REFERENCES .......................................................................................................................................... 29

YAHOO ANSWERS

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KNOWLEDGE NETWORKS: YAHOO! ANSWERS

ACKNOWLEDGEMENT
We would like to first and foremost, acknowledge God almighty for his grace and guidance, without which this research would not be successfully completed. A big gratitude also goes out to a wonderful lecturer in the person of Mdm Norayu, for her care, patience, hands-on-approach, and above all, her eagerness and desire to see us learn and do the right things. We really appreciate the efforts. To every other person who aided us with this work in any form, we are grateful.

YAHOO ANSWERS

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KNOWLEDGE NETWORKS: YAHOO! ANSWERS

KNOWLEDGE NETWORKS
ABSTRACT
"Yahoo! Answers" (YA) is a large...

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