The Johari Window model a simple and useful tool for understanding and training self awareness, personal development, improving communications, interpersonal relationships etc
The model Also referred to as a 'disclosure/feedback model of self awareness', and an 'Information processing tool' represents information - feelings, experience, views, attitudes, skills, intentions, motivation, etc - within or about a client- in relation to their live with others, from four perspectives.
The unknown area could also include repressed or subconscious feelings rooted in formative events and traumatic past experiences, which can stay unknown for a lifetime if not discovered. So a good understanding of the Johari window and how to use a counselor can help a client open up and share some information that will help the client during the counseling process
A counselor can make very good use of this tool by creating an environment that encourages self-discovery, and to promote the processes of self discovery, constructive observation with a client since it’s a communication model that is used to improve understanding.
What is Johari window and its origin?
Developed by American psychologists Joseph Luft and Harry Ingham in the 1950's, calling it 'Johari' after combining their first names, Joe and Harry Especially relevant due to emphasis on, and influence of, 'soft' skills, behaviour, empathy, cooperation, and interpersonal development
The four Johari Window perspectives Called 'regions' or 'areas' or 'quadrants'. Each contains and represents the information - feelings, motivation, etc - in terms of whether the information is known or unknown by the person, and whether the information is known or unknown by others.
The Johari Window is shown as a four-quadrant grid, which you can see in the diagram below.
Explaining the Johari Window
Johari quadrant 1
Open area, open self, free area, free self, or 'the arena’: what is known by the client about him/herself and is also known by others ,Also known as the 'area of free activity ‘Information about the client- behaviour, attitude, feelings, emotion, knowledge, experience, skills, views, etc
The aim by any counselor is to develop the 'open area' for the client, because when we work in this area with others we are at our most effective and productive and the counselor is at its most productive too
The open free area, or 'the arena‘- the space where good communications and cooperation occur, free from distractions, mistrust, confusion, conflict and misunderstanding
The size of the open area can also be expanded vertically downwards into the hidden or avoided space by the person's disclosure of information, feelings, etc about him/herself to the counselor.
The counselor can help a client expand their open area into the hidden area by asking the client about him/herself? Increasing open area through feedback solicitation increasing the open area, by reduction of the blind area, by asking for and then receiving feedback
Can also be developed through the process of disclosure, which reduces the hidden area The unknown area can be reduced in different ways: by others' observation (which Increases the blind area); by self-discovery (which increases the hidden area), or by mutual Enlightenment - via discussion -which increases the open area as the unknown area reduces
Johari quadrant 2
Blind area, ‘Blind self' or 'blind area' or 'blind spot‘: what is known about the client by others in but is unknown by the client him/herself Could also be referred to as ignorance about oneself, or issues in which one is deluded Not an effective or productive space for individuals or groups
Also include issues that others are deliberately withholding from a person The aim of the Counselor is to reduce this area by giving feedback or seeking, soliciting feedback from others and thereby to increase the open area,...
References: Robert S. Feldman (2005) Essentials of understanding Psychology, Sixth edition.
Saunda Hybels & Richard L. Weaver II (2003) Communicating Effectively, Sixth edition.
Joseph A. Devito, Human Communication 7th Edition.
Allen & Richard K, (1977). Organizational Management through Communication.
Harper & Row understanding Communication.
Progoff,L. (1975). At a Journal Workshop. Newyork: Dialogue House Library.
Corey ,G.(1996). Theories of Practice of counseling (4th Edition). C.A : Pacific Grove
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