Information Systems and Knowledge Management

Topics: Knowledge, Knowledge management, Tacit knowledge Pages: 5 (254 words) Published: March 27, 2014
Juan Luis Ramos Merino
J. Ignacio Sánchez Galán
9 January 2013

Data

Information
and Document

Knowledge

2

1. Data


They are primary cells that form the basis for the
creation of information.

3

2. Information and document (record)
The information can be defined as a processed data set, that has meaning, y and therefore are useful for who should make decisions.

DATA  PROCESSINGINFORMATION
The processes that add value to the data and can be
transformed into information:
•Contextualization
•Categorization
•Condensation
•Calculation

4

We can define INFORMATION:

data processed communication content
(messages)
providing the new knowledge
aims and is able to change the way the receiver perceives
something,
impacting on their value judgments and behaviors.

5

Document/Record
All support capable of communicating information.

Object created with the deliberate intention of transmitting information only (Information Science).

6

Document/Record Quality
Documents for quality must meet the following criteria:

Authenticity
•Its origin should be evident and verifiable
Fiability
•The information provided must be verifiable and come
from renowned authors and publishers
Accessibility
•Must be reachable and usable

7

8

3. Knowledge
Knowledge management (KM)
a range of strategies and practices used in an
organization to identify, create, represent,
distribute, and enable adoption of insights
and experiences.
Insights and experiences = Knowledge

9

Information
science

Economists

Anthropology

Transversal
concept
Administration

Learning

Social
Psicology

10

Explicit knowledge
•Formal representation

Tacit knowlege
•Undefined
11










Procedures
Functions
Skills
Patents
Publications
Groups
Comunities

Internal knowledge




Enviroment
Users and consummers

External knowlege
12

Intangibles
assets

Intellectual
capital

Innovation

Reward
Difficult
imitation

Best decisions

Human
Resources
competencies

Added value

13

Thanks you
jluis.ramos@uah.es
jignacio.sanchez@uah.es

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