Information Systems in the Workplace
A business information system is defined by Hooper and Page (1997) as “the sum of all the tools, techniques and procedures used by the business to process data”. Information is necessary to get success because it is context formation of data. People use systems to store information. When someone input information in systems, it is processed and then the information is output through a process. Information System is used by people to do lots of work like keeping information regarding customers, employees, markets, etc. There are also different types of information systems. The areas of business that each system support and also the changes the systems have brought to the business world will be discussed. The first information system is the office information system, or OIS. This system uses hardware, software and networks to enhance work flow and facilitate communications among employees. (Shelly, 1999) With the OIS system information is transported electronically instead of manually. For example, professors post our grades or the school posts our schedules on the internet. If this process was manual, the schedule would be printed out and given to us-like when I attended school in 1991. The second information system is the transaction processing system in which it captures data that is generated during business daily transactions. An example of this type of system is generating a paycheck or sending customers a survey once a job is completed. This information system uses batch processing so all the employees of the paychecks are printed at once. The role of the TPS is efficiency oriented and can be cross-boundaries, that is internal and external customers utilized the system. The third information system is management information system that generates accurate, timely and organized information so managers and others can make decisions, solve problems, supervise activities, and...
References: Discovering Computers 2000 – Concepts for a Connected World by Shelly, Cashman and Vermaat; Course Technology 1999
Hooper, P. and Page, J. (1997) “Organising information and data flows in business systems”, National Public Accountant, Vol. 42, Issue 9, pp 9-14.
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