Hp's Knowledge Management System

Topics: Knowledge management, Knowledge, Hewlett-Packard Pages: 13 (3981 words) Published: August 11, 2013
“Knowledge Management For Today’s Competitive World” (“HP’s Knowledge Management System”) Assessment 2

“Knowledge Management For Today’s Competitive World” (“HP’s Knowledge Management System”) Assessment 2

* BY
: Milani Eppler

*

* Table of Contents
Introduction…………………………………………………………………………………………………… .2

HP’s Products and Services …… ..………………………………………………………….……………..2

HP 90’s Working Environment and Knowledge Flow……………………………………….2– 3

Top Management Realization ………………………………………………………….……….…3 -4 -5

HP mid-90’s Knowledge Management Initiatives…………………………….………………….. 4

Strength and Weaknesses………..……………………………………………….………….………… 5– 6 .
Mid-90’s KM Initiative Analysis………………..……….…………………………………………………6

Recommendation…………………………………… ……….……….……………….………..………….7

Current HP KM Infrastructure……………………………………….………………………...………..…7

Current KM Initiative Analysis.…………………………………………..……………………… ……….8

HP creation of competitive advantage……………………………………………………….……8 – 9

HP Current KM Strategic Initiative and KM Cycle ………………………………… ..…….9– 10

Information and Data Set Significance ………………………………..……………..………….10

Strengths and Weaknesses……………………………………………………………..………10 –11

Metric………………………………………………………………………………………………………………11

Recommendation………………………………………………………….……..……………………….11

Human Resources Management (HRM) Roles in KM………….………..…………….11-12

Conclusion……………………………………………..………………………………………… …………12

I. Introduction

The Hewlett- Packard beganits journey from a small garage in Palo Alto, California in 1939, with an initial investment of $538. The company was co -founded by two friends, Bill Hewlett and Dave Packard, whom both graduated with degrees of electrical engineering at Stanford University. They officially named the company Hewlett – Packard. Dave Packard got second billing after Bill Hewlett won a coin toss, of who will get the first billing for the new company. In that year (1939), the company reportedly made $ 5,369 in revenue and had two employees. Their first publicly known, financially successful product was an electronic device called Audio Oscillator, called the “HP Model 200A”. This device was used to test sound equipment for movies and television. As a newly established company, in order keep up with their existing competitors, they undercut their product price by selling for as low as $54.40, comparing to their competitors, which were selling at over $200. http://en.wikipedia.org/wiki/Hewlett-Packard To date, HP has reporteda net worth of a staggering $55 billion, and has expanded its operation in 95 countries and employs nearly 350,000 thousand culturally diverse employees. Hence, there’s no doubt that Hewlett Packard is one of the most globally recognize and by far one of the largest technology based MNC. (http://www.hp.com/hpinfo/globalcitizenship/media/files/hp_fy11_gcr_hp_people.pdf) II. HP’s Products and Services

a) Enterprise Data Storage Solution,which serve from small and medium size, to large enterprises,education sector and government. b) Software, such as, Information Management, Security Intelligence, Printing and Operation Management, Point of Sales (POS). c) Data Consulting

d) Home and Office,like laptops, scanner, printer and wide variety of computer peripheral products etc. The above are servicesand technologies that HP has offered to other company. These services are hardware to software. http://welcome.hp.com/country/us/en/products-services.html

III. HP 90’s Working Environment and Knowledge Flow
“If Only HP Knew What HP Knows” in this article, it is stated that HP has one of the best working environments, its autonomous and decentralized operation system, works well especially with creative and out of the box thinkers, technical engineers and programmers.However,...

References: Davenport T.H. & Prusak, I. (2000). Working Knowledge. How organization manage what they know. Boston: Business School Press
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