UNIT 4222-207 IMPLEMENT PERSON CENTRED APPROACHES IN HEALTH AND SOCIAL CARE (HSC 026)
Promote person centred values in everyday work
Person-centred is about providing care and support that is centred or focused on the individual and their needs. We are all individual and just because two people might have the same medical condition, for example, Dementia, it doesn’t mean that they require the same care and support. You will need to develop a clear understanding about the individuals you are working with. This includes their needs, their culture, their means of communication, their likes and dislikes, their family and other professionals’ involvement so you can promote and provide person centred care and support.
Individuality: Assumptions should never be made about an individual. They should never have to fit in with you or your employer. Individuals should be allowed and supported to make their own choices. Care and support needs should be tailored to suit each individual. This shows respect by preserving the individual’s dignity and individuality. Their personal beliefs should be respected. Independence: Allow the individuals you support to do things for themselves, however small. Being independent does not necessarily mean being completely alone, but being supported to do things for themselves. Take time to enable the individuals you support to be independent. Independence makes people feel in control of their lives and gives them a sense of self-worth. Privacy: You will need to understand each individual’s need for privacy and support this in the way you work. The availability of private space will be different in residential care home and home care environments. Irrespective of which environment, you should always ask permission before entering an individual’s room. Always knock on their door. Close doors when performing personal hygiene but first check the individual is happy with you doing so. Every individual should have time and spaces to do things in private if they should wish to, for example, meeting friends and family or making phone calls. Partnership: Working in partnership with other professionals, with colleagues, families and carers is an essential part of providing care and support. Person-centred care and support is about a whole range of people working together to improve the lives of individuals. Partnership is all about the individual you are supporting and all of the partners involved will need good communication, sharing appropriate information, putting the individual’s best interests at the centre of everything that everyone does. Choice: Each individual you are supporting should be allowed and supported to make choices. They should be given thorough information in order to make informed choices themselves. Never take over because you can do things faster or because you think something should be done a particular way. Always involve the individual in decisions about their care and support. Sometimes individuals can be overwhelmed with choice, for example, individuals suffering from Dementia, may respond better if you give them two simple choices but this is much better than giving no choice at all. Must be able to communicate and listen well.
Dignity: Dignity is what we feel when we are respected and it is what makes us feel important in society and in our lives. Whether individuals are eating, sleeping, washing, shopping or dying, care and support workers must help them to feel dignified. Be aware of the importance of preserving an individual’s dignity, ask them how they wish to be addressed; try not to rush them and take time to listen; use towels or clothing to cover them up when performing intimate care tasks. It is important not to stereotype or make guesses about individuals and their needs. Respect: Is showing an individual respect, you will support them in what they believe is important, whatever their age, culture, disability, gender, belief or sexual...
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