Decision-Making Case Study
Decision-Making Case Study
Effective decision-making is a major component in managing an organization, resources, and staff members. Managers may make dozens of important decisions daily that affect the operations, quality, and success of their organization. Not all managers have the natual ability to be effective decision-makers but that does not mean this is an unatainable skill. With the use of tools and intelligent use of resources, this skill can be developed and improved to help managers make the most of their formal decision-making. Case Study
To demostrate some of the tools and resources that can improve decision-making, a case study will be examined and serve as an example for applying these tools to an actual scenario. The scenario for this case study involves a county clinic whose budget has been cut by 15%. This clinic provides care to Medicaid clients and the challenge to management is to identify the clinical services that should be eliminated or introduced to best address this population. The decision-making tools used to address this challenge as well as the rationale for their use will be addressed in further detail. Starting the Decision-making Process
With rising healthcare costs and the current state of the economy, it is not surprising that this clinic is forced to reduce their budget. Because the organization has decided to finalize the budget cuts, a number of decisions need to be made on how to achieve this goal and best maintain the level of care it currently provides to their Medicaid clients. Rundall et al, in an article written in 2007, describe a decision-making process and set of tools that may help this clinic make the most informed and effective choices to determine which services should be changed to meet their budget needs (Rundall et al., 2007). The Toolbox
Rudall et al developed a tool they call the Informed Decisions Toolbox or IDT, which they suggest will help...
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Moumjid, N., Gafni, A., Bremond, A., & Carrere, M. (2007). Shared decision making in the medical encounter: Are we all talking about the same thing?. Medical Decision Making, 27, 539-546. Retrieved from Sage Journals Online database
National Collaborating Centre for Methods and Tools. (n.d.). Evidence-informed public health. Retrieved 1/17/2010, from http://www.nccmt.ca/eiph/index-eng.html
Rundall, T. G., Marte, P. F., Arroyo, L., McCurdy, R., Graetz, L., Neuwirth, E. B., Curtis, P., ... Hsu, J. (2007). The informed decision toolbox: Tools for knowledge transfer and performance improvement. Journal of Healthcare Management, 52(5), 325-342.
TheFreeDictionary. (n.d.). Evidence-base decision making. Retrieved 1/17/2010, from http://medical-dictionary.thefreedictionary.com/evidence-based+decision-making
Thomas, D. O., & Moore, A. S. (1996). We cut costs without cutting staff. RN, 59(4), 21-25. Retrieved from http://find.galegroup.com/gtx/start.co?prodld=ITOF&userGroupName=apollo
Whitney, S. N., Holmes-Rovner, M., Brody, H., Schneider, C., McCullough, L. B., Volk, R. J., & McGuire, A. L. (2008). Beyond shared decision making: An expanded typology of medical decisions. Medical Decision Making, 28(5), 699-706. Retrieved from OneFile via Gale: http://find.galegroup.com/gtx/start.doprodId=AONE&userGroupName=apollo
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