Article ImportanceAndCurrentIssuesOfDSS

Topics: Decision theory, Decision support system, Decision engineering Pages: 18 (1510 words) Published: December 28, 2014
IMPORTANCE AND CURRENT ISSUES OF
DECISION SUPPORT SYSTEM
Cynthia P. C. Lee

Decision support system (DSS) has been used

Abstract
This paper emphasized on the Decision
Support System (DSS) defined in various ways
depending upon the author’s point of view by
Turban (1995), Little (1970), Moore and
Chang (1980), Keen (1980), and Power
(1997); history of DSS during late 1950s and
early 1960s until millennium approached of
Web-based

analytical

applications;

the

importance of DSS to assist in high-level
decision-making, assist academic advising
staff, improve the quality and timeliness of
marketing decisions, and medical diagnosis
process; and current issues of DSS where
decision-making

as

the

most

important

activities for human beings, Clinical Decision
Support Systems (CDSSs), several types of DSS
usage and deployment, and Social decision

in many different ways (Alter 1980, Power,
2002). Turban (1995) defines it as "an
interactive, flexible, and adaptable computerbased

information

system,

especially

developed for supporting the solution of a nonstructured management problem for improved decision making. It utilizes data, provides an
easy-to-use interface, and allows for the
decision maker's own insights." For Little
(1970), a DSS is a "model-based set of
procedures for processing data and judgments
to assist a manager in his decision-making."
Moore and Chang (1980) define DSS as
extendible systems capable of supporting ad
hoc data analysis and decision modeling,
oriented toward future planning, and used at
irregular, unplanned intervals.

support system (SDSS) .
In contrast, Keen (1980) claims that it is
impossible
including

1. Introduction

to
all

give
the

a

precise

facets

of

definition
the

DSS.

Nevertheless, according to Power (1997), the

Information Systems (IS) play a vital role in

term decision support system remains a useful

the decision-making process. IS are tools and

and inclusive term for many types of

instruments engaged in recording, analyzing,

information systems that support decision

and disseminating strategic information within

making. He humorously adds that every time a

the

computerized

organization.

DSS

as

interactive

system

is

not

an

on-line

Information Technology (IT) based systems,

transaction

which utilize data and models to solve

someone will be tempted to call it a DSS. As

unstructured problems and, thereby, speed up

you can see, there is no universally accepted

the decision-making process.

definition of DSS.

processing

system

(OLTP),

1

ensure the system is accessible at the right
level for different audiences and secondly to

2. History of DSS
According to Keen and Scott Morton (1978),
the concept of decision support has evolved
from two main areas of research: theoretical
studies of organizational decision making done
during the late 1950s and early 1960s, and
technical

work

on

interactive

provide only the information appropriate for
confidentiality and security purposes. For
example, in a drug discovery environment a
DSS could

have

tailored interfaces for

Directors, Team Leaders and Scientists.

computer

systems in the 1960s. It is considered that the
concept of DSS became an area of research of
its own in the middle of the 1970s, before

DSS was also constructed to assist the
academic advising staff of a business school.
The application identifies any remaining
unsatisfied

gaining in intensity during the 1980s.

degree

program

requirements,

selects courses in which the student is eligible
In the middle and late 1980s, executive
information systems (EIS), group decision
support systems (GDSS), and organizational
decision support systems (ODSS) evolved
from the single user and model-oriented DSS.
Beginning in about 1990, data...

References: making,” System Sciences, 1999. HICSS-32.
September 5-7, 1997
Proceedings of the 32nd Annual Hawaii
Track1, Page(s):9, 5-8 Jan. 1999.
pp 81- 90, 2002
Cybernetics, 1997
and Simulation ', 1997 IEEE International
Conference on Volume 1, Page(s):106 – 110,
12-15 Oct. 1997
[3]
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