Business Communications Merit 2
I will analyse the legal, ethical and operation issues in relation to the use of business information, and by including appropriate examples. Legal, ethical and operational issues all contribute to the overall success or failure of Tesco. The legislations set in place by the government is the law and must be followed otherwise Tesco could fall under many legal problems resulting in the closure of the organisation. The many various acts are there to not only prevent Tesco from performing illegal acts but also to protect them as well, as this ensures that they are not falsely accused and protects Tesco from any other individuals or organisations who have violated any legal areas against Tesco. The ethical issues allow Tesco to remain morally and legally successful if they behave appropriately. If Tesco follow the codes of practice correctly then they won’t have any problems arising with the ASA and the OFT. If the ASA or the OFT get involved for inappropriate conduct of the codes of practice Tesco could receive heavy fines, this could disrupt Tesco’s profit margin as these fines would be an added expense. The operational issues are yet another issue which contributes to Tesco’s overall success, as these are what relate to how Tesco operates their procedures and policies within the organisation. If all 3 of these areas fail to function according to legislation and government bodies Tesco cannot, and will not be successful. One main example of Tesco not morally and legally operating would be a news paper article which was published earlier in the year stating that Tesco had sold the information, they had collected on their Club Card customers, onto third parties. This not only goes against the data protection act but also shows Tesco behaving unmorally towards their customers. Obviously the whistle-blowing procedure was used and has been communicated externally, it is unknown whether or not this was within the Tesco...
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