Knowledge Management

Topics: Officer, Knowledge management, Knowledge Pages: 7 (2710 words) Published: August 26, 2013
Examination Paper of Semester III IIBM Institute of Business Management Semester-III Examination Paper Knowledge Management Section A: Objective Type (30 marks) • • • This section consists of Mixed Type questions & Short Answer type questions. Answer all the questions. Part One questions carry 1 mark each & Part Two questions carry 5 marks each. MM.100

Part One: Multiple Choices: 1. UCC stands for a. Universal Commercial Code b. Uniform Commercial Code c. Uniq Commercial Code d. United Commercial Code 2. E-business connects critical business systems and constituencies directly via a. Internet b. Extranet c. Intranet d. All of the above 3. Unusable rule are also called as a. User rule b. Conflicting rule c. Subsumed rule d. None of the above 4. Fact in knowledge codification refers to a. Value of an object or a slot b. Codification scheme c. Both (a) & (b) d. Filling of slots 5. An individual with skills & solutions that work some of the time but not all of the time is a. Scribe b. Validity c. Novice d. None of the above

Examination Paper of Semester III 6. CBR is a. Case based reasoning b. Case based reliability c. Case based repository d. None of the above 7. An unskilled employee trying to learn or gain some understanding of the captures knowledge is a a. Pupil user b. Tutor user c. People user d. None of the above 8. A rule of thumb based on years of experience is called a. Procedural rule b. Tacit knowledge c. Heuristic d. None of the above 9. Episodic knowledge is a. Is knowledge based on the fundamentals structure functions & behaviour of objects b. Is knowledge based on experimental information or episodes c. Is knowledge based on the unrelated facts d. None of the above 10. A directory that points to people, documents and repositories is a. Knowledge map b. Knowledge codification c. Rapid prototyping d. None of the above Part Two: 1. Write short note on “KM Life Cycle”? 2. Write short note on “The Knowing Doing Gap”? 3. What is “The Malpractice Factor”? 4. What is knowledge creation?


Examination Paper of Semester III Section B: Caselets (40 marks) • • • • This section consists of Caselets. Answer all the questions. Each caselet carries 20 marks. Detailed information should form the part of your answer (Word limit 200 to 250 words).

Caselet 1 This case is based on an actual incident which took place in an Army Unit deployed in field area. A part of a Battery (about 1/4 of an Artillery Regiment) was deployed in a snow bound high altitude area of Kashmir. This was the first time, an artillery unit was deployed in an area with roads and tracks still under development. Preparation of this area for such a deployment needed a lot of digging for guns, pits for ammunition storage, living place of the personnel, slit trenches and weapon pits for local defence against any possible enemy/terrorists’ attack on the position, place for storage of rations, cook-house and communication trenches, etc. The total strength of the party deployed there was a) Officer - 1 (Second Lieutenant with about one year service) b) Junior Commissioned Officer (JCO) - 1 c) Jawans - 40 The Battery Commander (BC) remained with the Regiment Headquarters at Srinagar (with the remaining part of the Battery) as per the orders of the commanding Officer. These was a vehicle with the part of the Battery which was deployed at high altitude to assist in the daily administration of the troops like collection of ration, stores for preparation of defences, water, and ferrying of personnel from one place to another. The vehicle could could go only upto a limited number of places due to bad road conditions and step gradients. Only one driver was kept for this vehicle to reduce administrative problems due to more number of personnel. The vehicle completed about 35 to 40 kms. of running daily in its routine commitments. The part had just been inducted about two weeks back. The defences were being prepared which involved lot of effort...
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